Privacy Policy

Mediv collects and processes the following personal information items.

1. Email Inquiries: Email address, inquiry details
2. Telephone inquiries: Phone number, inquiry details
3. Information automatically generated during internet service use: IP address, cookies, MAC address, service usage records, device information, visit history, location information

Mediv processes personal information for the following purposes and is not used for any other purpose. If the purpose changes, separate consent will be obtained in accordance with Article 18 of the Personal Information Protection Act.

1. Email and Telephone inquiries: Response to user inquiries
2. Visitor Management: In-house access control and records management
3. Service improvement: Statistics and analysis to improve service quality and provide customized services

① Mediv processes and retains personal information within the period of retention and use of personal information in accordance with laws or the period agreed upon by the information subject.

② The processing and retention period of personal information for each item is as follows.

1. Email Inquiries: Up to 1 year after collection
2. Telephone inquiries: Up to 1 month after collection
3. Visitor Management: Retention for 1 year

Mediv does not provide personal information to third parties without the consent of the information subject. However, it may be provided as an exception only in cases based on law.

Mediv manages to prevent sensitive information from being disclosed while providing services, and takes non-disclosure measures without delay if requested by the information subject.

① Mediv destroys personal information without delay when the purpose of collection has been achieved or the retention period has expired.

② Information in electronic form is deleted in a way that makes recovery impossible, and paper documents are shredded or incinerated.

① The information subject may request Medivh to view, correct, delete, or suspend processing of personal information at any time.

② Information subjects can exercise their rights in writing, via email, etc., and Medivh takes necessary measures without delay after receiving the request.

Mediv is implementing the following technical, managerial, and physical measures to ensure the safety of personal information.

• Establishment and implementation of internal management plan
• Minimization and control of personal information access rights
• Encryption of personal information
• Hacking and malware prevention measures

Mediv uses cookies to provide customized services, and users can reject cookie storage through browser settings. However, if you refuse cookies, you may have difficulty providing some services.

For inquiries regarding personal information, please contact us by email or phone.

• Email Inquiries: mediv_admin@mediv.kr
• Telephone inquiries: 043-715-2498

Requests for access to personal information can be made to Medivh's personal information department, and Medivh will guide you through the procedures for requesting access in accordance with relevant laws and regulations.

When Mediv additionally uses or provides personal information without the consent of the information subject, it carefully determines whether it meets the standards set by law in accordance with Article 15, Paragraph 3 of the Personal Information Protection Act.

Users may contact the organizations below for consultation and relief related to personal information infringement.

• Personal Information Infringement Reporting Center: (without area code) 118
• Supreme Prosecutors' Office Cyber ​​Investigation Division: (without area code) 1301
• National Police Agency Cyber ​​Security Bureau: (without area code) 182

① This policy may be revised according to changes in laws and internal policies.

② When changes are made to the personal information processing policy, changes will be announced on the website.